Coles customers can bid farewell to the annoying voice, not in their heads, but sounding from self-service checkouts around the country claiming there's an ‘unexpected item in bagging area’.
The supermarket chain has dumped the self-service checkout's worst feature, which told customers when the weight in the baggage area did not match the scanned items.
Customers were then locked out of the checkout until a staff member came to unlock the machine, which rubbed many Coles customers up the wrong way.
“We are trialling new technologies at our self-checkouts that reduce customer frustration and enable our customers to get through quicker," a Coles spokeswoman told The Huffington Post Australia.
"This has freed up more time for our team members to provide a better service experience.”
The news has been welcomed by shoppers on social media with one Twitter user tweeting: "I can now die happy".Suggest a correction