Centrelink's #NotMyDebt debacle has dominated the news cycle in 2017, with thousands of clients left extremely frustrated by demands to repay disputed debts after a breakdown in the service chain.
You've probably seen or heard about 'Robo-Debt' and the 'Automated Data-Matching Program'; Centrelink clients told to repay their alleged debts, even if they are incorrect or in dispute; the minister responsible, Alan Tudge, emerging to say everything was just fine, and a man receiving a debt notice for a time he wasn't even on Centrelink.
- Man Spends 30 Hours Disputing False $5500 Centrelink Debt
- Centrelink Minister Finally Emerges, Says Everything Is Fine
- Centrelink Clients Told To Pay Debts, Even If They're Wrong
- This Man Got A Centrelink Debt For A Time He Wasn't Even On Centrelink
Not to forget Ian, who spent 30 hours disputing a false $5500 debt on behalf of his daughter, who couldn't access her MyGov account from overseas.
So how did this all happen, and where are we at? It's a bit complicated, but stay with us and you'll be an expert in 90 seconds.
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