Steven Saphore / Reuters
Retailers need to focus on providing a better service experience to combat the giant.
Mike Segar / Reuters
The arrival of Amazon is shaking up the Australian market.
It's time to prepare and innovate to compete with the giant.
Eddie Jim/Fairfax Media
One in ten will head to the shops to grab those final gifts.
Woolworths's slumped to a $1.234 billion full year loss as Australia's biggest supermarket chain continued to lose market share in the competitive grocery sector. The loss - Woolworths' first annual d...
Suzanne Plunkett / Reuters
Tips for some serious staying power.
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ASOS have responded after fans of the brand expressed concern on social media that the online store's website and app had been taken offline due to the plummeting value of the British pound after the...
The frenzy of the Boxing Day sales may have died down, but savvy shoppers are still reaching into their hip pockets -- which is great news for retailers. Figures released yesterday by the Australian R...
Electronics retailer Dick Smith has been placed into voluntary administration, after a torrid year for the retailer in which its shares plummeted in value by 80 per cent. In a statement published by t...
Woolworths is aiming to tap billions of dollars in Chinese consumer spending and insatiable demand for Australian food and grocery products, setting up shop on China's largest online business-to-consu...
Food giant Woolworths has topped off a rocky 2015 by succumbing to consumer pressure to reinstate a version of its Qantas frequent flier points, months after dumping it for a heavily criticised cashba...
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Sydney’s oldest and most resilient comic book stores is soon closing its doors after more than 30 years, as the industry faces increasing online sales and mixed demand from customers. First opened in...
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If you see fellow shoppers as your competition and believe bargains can be won or lost in a split second, you're probably a 'sport shopper'. The new category of buyer has been identified by a Queensla...
All I ask for is prompt service, polite manners and a smile. It's not much to ask for, and you'd think it'd be the first lesson taught by owners and managers to every new staffer. The customer is always right, and when they're wrong, they're still right.