07/04/2017 8:21 PM AEST | Updated 07/04/2017 8:56 PM AEST

Subway Doors Trap Woman By The Neck And Observers' Reaction May Surprise You

This would have to be right up there among commuter nightmares.

A woman got her head stuck between closing subway doors in New York City Tuesday, the New York Post reported Thursday. Video of the incident went viral, prompting criticism of passersby who appeared to ignore her.

I think that’s very tragic,” Angelina Villanueva told CBS New York after she watched the clip. “Like, how can somebody just pass by that and not say nothing?”

One person walking by in the sequence included a transit worker (see a longer version of the video below), but the Metropolitan Transportation Authority told the New York Post the employee had already spoken with the woman to inform her that help was on the way.

Thankfully, the unidentified commuter was not injured, an MTA spokeswoman told WPIX. “While this is an unfortunate incident, the passenger was able to get out safely with assistance from our train operator,” Beth DeFalco said. “Because the doors were ajar, the train was never in danger of moving.”

The woman had attempted to rush out of the subway car at a Bronx station but didn’t make it in time, according to WPIX. She could be seen with the doors closed in on her neck as her tote bag hung outside.

The train operator eventually arrived with a key to open the door, the Post reported.