Sticks And Stones May Break My Bones But Words Will Always Hurt Me

The language you use probably gives away how you feel about an issue.

"I think it's good that we're all a little racist."

I'm an Australian community pharmacist with Chinese heritage, and that's what one of my regular customers said to me one day. A little taken aback, I asked, "Oh, why do you say that?"

Referring to the recent census results, the customer said that half of Australia's population were not born in Australia but "...I mean, I think it's good that we all look a bit different. I think it's good that you look Chinese." (In fact, the 2016 Census shows that two thirds of the Australian population were born in Australia.)

To some of you, this probably seems like a very strange exchange. In the pharmacy, it's par for the course. My personal favourite came after counseling an elderly patient on her blood pressure medications; the lady looked at me, patted my hand and, while smiling, said: "You speak English so well for an Asian."

I often compare the way language is used by everyday people to the way language is used in the media. The media constitutes a profession that is generally highly educated. They have to think about the language they use a lot more than the average person. Let me ask you -- which do you think is a more apt description 'illegal immigrant' or 'asylum seeker'?

The Australian Press Council (APC) recommends journalists use the term 'asylum seekers' in most circumstances. The Howard Government liked to say 'illegal maritime arrivals', while the subsequent Labor Government preferred 'irregular maritime arrivals'.

Tony Abbott brought back 'boat people', a term from the 1970s that originally described refugees fleeing Vietnam after the fall of Saigon. It's a strikingly anachronistic term in the vein of 'Chink', 'Abo' or 'Wog', and shows how much we -- and our use of language (at least in public) -- have really changed.

Language is important. It can be used to incite, obscure, validate, expose. It has meaning, but meaning is in the eye of the beholder.

The truth is, the language that you use probably gives away how you feel about an issue. The APC warns that the word 'illegal' may unduly imply "criminality or other serious behaviour", instead emphasising that most people who come here without authorisation are seeking a legal right to stay in Australia as refugees.

Censoring language, however well-intentioned, can be subversive. The Rotherham child sex abuse scandal in the U.K., where at least 1400 children were abused between 1997 and 2013, ignited a firestorm over the problem of institutionalised political correctness. Most of the perpetrators were of Pakistani heritage, but police and officials were blasted for deliberately failing to acknowledge obvious ethnic and community ties for fear of being accused of racism.

The initial reluctance of the German media to cover a wave of sexual assaults during the 2015/2016 New Years' celebration, by men described as having North African or Arab appearance was blamed on the media's fear of stoking anti-migrant sentiment during the refugee crisis. It reinforced the perception that the media, knowingly or unknowingly, has a tendency to skew coverage a certain way.

In the U.S. Obama was constantly pilloried by the right for failing to say the words 'radical Islamic terrorist' -- he has used those words, just not in that exact order. In 2014, he said: "ISIL [Islamic State of Iraq and the Levant] is not Islamic." His intentions were good -- he wanted to make the distinction between 'Islam' and 'Islamism' -- trust me when I say that nobody but journalists and politicians would know the difference.

As an aside, Tony Abbott went so far the other way in his attempt to diabolise ISIS that he went full circle when he started to refer to it as a 'death cult' -- high on emotion, but altogether vague on detail.

To his supporters, Trump is the antithesis of political correctness. His rambling speaking style is inarticulate, crude and grossly offensive to grammar-heads. Remember the time he said 'all Mexicans are rapists?' Actually, he didn't say that. What he did say was this:

"The U.S. has become a dumping ground for everybody else's problems... When Mexico sends its people, they're not sending their best. They're not sending you. They're not sending you. They're sending people that have lots of problems, and they're bringing those problems with us. They're bringing drugs. They're bringing crime. They're rapists. And some, I assume, are good people."

He was talking about illegal immigrants, or undocumented immigrants, depending on your political bent. His language is emotive, absolutist and appeals to baser instincts of fear and anger rather than reason or evidence. It's language that incites and exploits stereotypes, and it's dangerous.

Some people voted for Trump because he speaks like them. Many voted for Trump because he spoke to them. If you can manage to look beneath all that polemic, you'll find embedded within, an even more powerful message. To the culturally and economically stagnate, to those who could see no future for themselves or their families on the cusp of the new world of globalisation and technology, Trump said, 'I hear you.'

An example, implicit within a statement like 'Mexicans are bringing drugs and crime to the U.S.' is an acknowledgement of the opioid epidemic gripping many parts of the country, as well as concerns about the impact of illegal immigration -- in particular the link between illegal immigration and crime. In the latter, there is surprisingly little evidence on either side of the debate -- although immigration overall (legal and illegal) has not been shown to increase crime. Sadly, Trump's rhetoric scapegoats immigrants even as it recognises the real hardships faced by his supporters.

The Atlantic summed it up best: "The press takes him literally, but not seriously; his supporters take him seriously, but not literally."

Language is important. It can be used to incite, obscure, validate, expose. It has meaning, but meaning is in the eye of the beholder, as the incident in the pharmacy certainly affirms.

Listening is important too. Maybe there is something to be gained by trying understand another person's point of view. The judgement can come later.